Administrative Assistants ensure that everyday office tasks are completed properly. They can have a very wide array ofclerical duties, depending on the type of administrative support needed by the company where they work. Administrative Assistant resumes need to highlight strong interpersonal skills, accuracy, attention to details, proactivity and computer literacy. Best resume samples showcase, besides a high school diploma, postsecondary studies and various qualifications, depending on the industry the candidate wants to work in.
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Find out what is the best resume for you in ourUltimate Resume Format Guide.
How to Format an Administrative Assistant Resume
The format you choose for an administrative assistant resume should be based on the circumstances of your job search. Some candidates will benefit from putting their work history front and center with a chronological resume, while others will want to highlight their skills and abilities with a functional resume. The applicants below show how to execute the different approaches.
Candidate A has been working as an administrative assistant in the entertainment industry for five years, spread across two different companies. Candidate B recently graduated from college and has only been employed as an assistant for about a year. Let’s see how their resume approaches differ.
1. Candidate A - Chronological Resume
Candidate Info
- 5years in workforce
- 2years in current role
- BAPsychology
Work Experience
- Handles confidential information with discretionand demonstrates customer focus with professionalism.
- Collaborates with the management teamtocreate and post weekly and monthly reportsfor leadership and administrative teams; Acts as liaison between all departments to ensure they follow proper communication and reporting practices.
- Plans and coordinates successful corporate meetings and promotional eventsexercising the ability to improvise, improve procedures and meet demanding deadlines, as well asusing software like Microsoft Office and Google Workspace.
- Manages communication with executives, includingtaking and making phone calls, reviewing and prioritizing mail, composing and typing correspondence, maintaining files andmaking travel arrangements.
2. Candidate B - Functional
Candidate Info
- 1year in workforce
- AASAdministrative Assistance
Areas of Expertise
Collaboration
- Coordinates corporate meetings and promotional events, helping teams meet deadlines and improve procedures.
- Collaborates with the management team to generate weekly and monthly reportsacross departments, ensuring they follow consistent and professional communication and reporting practices.
- Handles confidential informationwith the utmost care.
Technical Skills
- Microsoft Office software
- Data entry and rudimentary data cleaning
- Google Workspace
Administrative Assistant Resume Samples
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Candidate Info
6
years in workforce
3
years at this job
Business Administration
Administrative Assistant I
Providedadministrative supporttoadministrative coordinator, Chief of Staff, Director of [company name] and Fulton County Board of Health
- Answered multiple console telephone system
- Greeted and directed appointments, vendors and office visitors
- Composed, prepared, edited, and distributed correspondence and other department documents
- Maintained conference rooms calendar for 12 health centers
- Data entry of MIFS (Multi Purpose Information Forms)
- Ordered and distributed office supplies.
Candidate Info
2
years in workforce
2
years at this job
Nursing
Medical Assisting
Administrative Assistant
Worked with FoxPro database to keep inventory of 200 dealership automobiles
- Prepared tax documents for the purchase of automobile tags and titles
- Handled all accounts payable and receivable for dealership that grossed $170,000 for the year
- Managed all paperwork generated by sales staff for car sales to customers including financing contracts for high dollar automobiles such as Mercedes Benz, [company name]
- Calculated all taxes on tags and completed transfers for titles on all automobiles sold on the property
Candidate Info
17
years in workforce
5
years at this job
Administrative Assistant
Provided administrative support for Dermatology Marketing Director, Product Managers and Segment Marketing Manager
- Executed set-up and tracking of Stiefel USA Marketing Projects using PCT and Planner
- Managed monthly calls with various agencies and vendors to track billing versus contracted budget
- Oversaw calendar maintenance, appointment scheduling and expense report preparation
- Provided all travel coordination (international/domestic) support for business meetings/trips
- Prepared itineraries, transportation arrangements and expense reports
- Arranged conference rooms and facilities for meetings as required
- Mentored new administrative assistant resulting in a GSK Bronze Spirit Award
Candidate Info
4
years in workforce
2
years at this job
Education
Executive Administrative Assistant
Used a variety of software applications to prepare presentations, reports, and correspondence.
- Extracted information from registrations, applications and executed contracts, contract information and action memoranda. Inputting relevant contract data into the Department's information system.
- Formatted visual presentations for speeches and meetings using state-of-the-art applications and equipment.
- Managed information requests received by the Department that may be made by telephone, letter, email, or in-person visits to the office.
- Arranged for conferences and meetings.
- Edited and formatting draft correspondence prepared by staff members.
- Served as backuptravel coordinatorfor the department.
Candidate Info
5
years in workforce
2
years at this job
BA
Sociology
Administrative Assistant
Utilized excellent customer service skills while acting as the liaison between employees and customers
- Calculated hours and submitted payroll to ensure timely distribution of funds
- Created invoices weekly using Excel spreadsheets
- Filed documents to maintain an organized and efficient office environment
- Trained new administrative assistant
- Performed HR functions
Candidate Info
6
months in workforce
6
months at this job
Medical
Medical
Business Administration
Benefit Administrative Assistant
Provided administrative support to Branch Managers in reference to administrative duties
- Composed, typed and proofread correspondence, screened telephone calls, scheduled meetings, arranged tickler files and made travel arrangements
- Established payroll, distributed incoming mail, xeroxed, faxed and maintained all division records
- Created a filing system exclusively for all sensitive information used throughout the agency
- Ordered and maintained supplies for the division
Candidate Info
3
years in workforce
5
months at this job
HS
High School Diploma
Human Resources/administrative Assistant
Performed administrative and clerical functions including managing calendars, screening calls, and organizing and filing payroll documentation
- Marketed company to potential clients via site visits
- Performed new hire orientations for CNA and LVN personnel
- Analyzed and reviewed quarterly and yearly employee evaluations
- Initialized and conducted background checks for potential employees
Candidate Info
14
years in workforce
5
years at this job
Administrative Assistant II
Provided administrative support to the two Partners, two Business Development Managers, and other Senior Management staff.
- Created status and result documents on concurrent and concluding engagements for the client meetings.
- Organized and presented staff chargeability, financial data, and quarterly billings reports for internal and client meetings, including Internal Audit Board meeting presentations.
- Planned and coordinated internal meetings, off-site events, and team building exercises, by selecting vendors and venues, managing budgets, and developing event plans.
Candidate Info
6
years in workforce
2
years at this job
BA
Sociology
Administrative Assistant
Logged new contracts into company database, as well as closed old contracts.
- Maintained accurate personnel records for new and existing employees.
- Provided time sensitive documents to managers for daily review.
- Phoned contractors to sign new updated electronic contracts on-line.
- Composed information from the stock team to aid in weekly meetings in the New York division.
Candidate Info
10
years in workforce
7
years at this job
Technology
Administrative Assistant
Supervised staff and served as manager on duty when requested by other managers.
- Provided comprehensive administrative support for executive-level staff.
- Supported complex, deadline-driven operations, and resolved issues.
- Coordinated orientation for all new employees.
- Developed and maintained administrative process to achieve organizational objectives as well as to improve accuracy and efficiency.
- Managed accounts payable, receivable and payroll using ADP software while overseeing administrative budget as well as preparing expense reports.
- Completed daily reports for various information such as Census and staff hours.
- Performed collection calls on delinquent accounts and attempted to collect and work out payment arrangements.
- Utilized excellent communication and customer service skills to visitors.
Candidate Info
1
year in workforce
1
year at this job
HS
High School Diploma
C
Public Relations And Copywriting
Executive Administrative Assistant
Self-directed, focused and possess excellent attention to detail in performing high-level functions. Proven talent for quickly acquiring expertise in new systems and procedures
- Collaborated with management team to create and post weekly and monthly reports for leadership and administrative teams and acted as liaison between all departments to ensure proper communications and reporting practices.
- Planned and coordinated successful corporate meetings and promotional events exercising the ability to improvise, improve procedures, and meet demanding deadlines.
- Plan and coordinate successful corporate meetings, and developed presentations for related on-site and off-site meetings.
- Prepared reports and contracts according to submitted Request For Proposals and winning company jobs.
Candidate Info
21
years in workforce
6
years at this job
C
Business Skills Training
Corporate Administrative Assistant
Restructured and implemented a new process for corporate accounts to prevent past due deadlines.
- Streamlined daily communications between Corporate Accounts Mgrs. and Territory Mgrs.
- Became a Notary Public and helped the company save $3000 in Parking Tickets
- Processed Daily and Monthly Sales reports with supporting documentation and budget indexes.
- Provided significant administrative support to 30 Territory Mgrs.
Candidate Info
5
years in workforce
5
years at this job
Education
Executive Administrative Assistant I
- Provided administrative support to Vice President of Marketing and Sales
- Supported 3 Directors and 6 Field Sales-National Account Managers
- Prioritized work to meet department needs and exercised proper judgment in making decisions
- Scheduled appointments and maintained calendars, arranged conference rooms and facilities for meetings
- Handled confidential information with discretion and demonstrated customer focus with professionalism
Candidate Info
8
years in workforce
8
years at this job
HS
Medical Claims And Billing Program
Administrative Assistant
Performed administrative functions
- Handled the management of communication to executives included taking and making telephone calls, reviewed and prioritized mail, composed and typed correspondence, maintained files, and made travel arrangements
- Prepared and submitted for manager's approval, supervisors travel expense reports
- Verified employees time-in sheets and data entered payroll (FI-46s)
- Supervised and coordinated the operation for the word processing unit
- Greeted claimants and attorneys at the reception area, data entered the claimant/attorney arrival time and other pertinent information required for the hearing, and would then notify the hearing officer of the claimant/attorney arrival
- Assigned and reviewed work, also, provided guidance and direction
- Performed quarterly and annual performance reviews for the staff
Candidate Info
4
years in workforce
4
years at this job
GED
GED
Administrative Assistant
- Drafted correspondence, scheduled weekly executive meetings and travel arrangements
- Assisted contractors and project managers to ensure an efficient property conversion process
- Performed data entry and filing of invoices and reports
- Performed market research to continuously provide clients and tenants with fair prices
Candidate Info
14
years in workforce
9
years at this job
HS
High School Diploma
Business Administration
Business Administration
Administrative Assistant
- Performed all administrative duties as assigned
- Coordinated all Marketing, promotions, and advertising efforts
- Conducted Customer Satisfaction calls to clientele to get feedback on their salon experience and ensure clientele satisfaction
- Conducted market surveys and industry studies to identify the need/demand for various salon products and services as well as new clientele.
- Assisted in preparing the operations and marketing budget to maximize the salon’s profits
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Administrative Assistant Resume Success Stories
Administrative Assistant Resume FAQ
How do you format an administrative assistant resume?
There are three types ofresume formats: chronological, functional and combination. The format you choose will depend on your personal circumstances. For example, if you are an experienced administrative assistant looking for a better employer, the classicchronological resumeis ideal because it putswork experienceat the forefront. If you are new to the field, however, with no prior work experience, you may be better off using afunctional resume. The functional resume format downplays work history in favor of skills and abilities. Meanwhile, if you’re changing careers or have a few years of experience, you can opt for thecombination resume.
What should be included in an administrative assistant resume?
As a general rule, administrative assistant resumes should include the following:
- Header, including up-to-date contact information.
- Career summary orresume objective.
- Hard and soft skills as well as top qualifications.
- Work history with bullet points for each job.
- Education and professional certifications.
You can also share your experience as a volunteer if it’s relevant.
What skills should be included in an administrative assistant resume?
Administrative assistants possess a mix of hard and soft skills that help them succeed in the workplace. Let’s look at the most common skills in each category.
Topsoft skillsfor administrative assistants include: flexibility, confidence, trustworthiness, communication and active listening.
Among the most commonhard skillsare: calendar management, database management, proficiency with email platforms (e.g., Gmail, Outlook), Quickbooks and knowledge of software applications like Microsoft Word, Excel and Powerpoint.
These lists aren’t exhaustive, and you should always take inventory of your work history to identify skills for your resume.
How do you create an administrative assistant resume with no experience?
If you don’t have any experience as an administrative assistant, you’ll want to use a resume format that downplays work history, such as thefunctional resume. Functional resumes, also known as skills-based resumes, emphasize your skills and abilities so you can showcase how your career goals align with the target job.
How can a builder help you create an administrative assistant resume?
Resume builders help in a number of ways. First, by taking the grunt work out of resume creation, they save you time. With abuilder like JobHero’syou can create a resume in as little as 15 minutes. Second, builders make your resume look professional by offeringdozens of templates, from simple and corporate to creative and unique. Finally, when you enter your previous jobs, builders generate prewritten bullet points. While you should always adapt the words to reflect your personal experience, you will no longer be staring at a blank page when you sit down to complete your resume.
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FAQs
What should a resume look like in 2023? ›
For the majority of job-seekers, the best resume format in 2023 is the reverse-chronological resume format. This resume format involves listing your resume information (e.g. your work experience and your education) starting with the most recent one and going backward through relevant jobs, degrees, or qualifications.
What is the best resume format for administrative assistant? ›- Header, including up-to-date contact information.
- Career summary or resume objective.
- Hard and soft skills as well as top qualifications.
- Work history with bullet points for each job.
- Education and professional certifications.
- Learn to Beat the (Applicant Tracking) System. ...
- Be Specific About Your Experience. ...
- Write Compelling Bullet Points Full of Details and Numbers. ...
- Spotlight Your Specialties and Technical Know-How. ...
- A Few Basics to Keep in Mind.
Enthusiastic and professional. Experienced administrative assistant with training in a wide range of office administration tasks. Able to work under pressure and collaborate with a team. Successful record of fielding phone calls, providing information to clients and acting as liaison between departments.
What not to include in a resume 2023? ›- An objective statement. ...
- A photo of yourself. ...
- Irrelevant work experience. ...
- Personal information. ...
- Non-technical skills. ...
- Lengthy paragraphs. ...
- List of tasks and duties. ...
- More than three bullet points.
- Management. Effective management is a key driver of employee engagement, productivity, and retention — all of which have suffered in recent years. ...
- Communication. ...
- Customer service. ...
- Leadership. ...
- Sales. ...
- Project management. ...
- Research. ...
- Analytical skills.
This is why successful administrative assistants should be able to communicate with customers effectively and according to company standards. Being a good listener, knowing how to handle complaints, and having excellent written and verbal skills are all crucial to making the best impression on customers.
What do you think are your 3 most strongest skills as an administrative assistant? ›The three most important skills that a good administrative assistant should have are an adeptness for technology, strong written and verbal communication skills, and strategic thinking and adaptability. An administrative assistant is more than just glorified security; they are the foundation of businesses.
What are the three basic administrative skills? ›They include communication and organizational skills, as well as project management skills, bookkeeping skills, and time management skills.
What is your greatest strength answer for administrative assistant? ›“I think that the most important qualities for an administrative assistant are attention to detail, strong organizational skills, and the ability to stay calm under pressure. An administrative assistant is often the point person for multiple parties, so they must be able to communicate with everyone effectively.”
What is the opening statement for administrative assistant on resume? ›
Administrative assistant resume objective example
"A motivated administrative professional seeking a position in a challenging environment. Over 5 years experience successfully providing administrative and secretarial support to the operational department. Proficient in a range of computer applications.
I also help prepare correspondence, presentations and reports. “I'm known for being a detail-oriented, well-organized team player. I never miss deadlines, I'm a good communicator and I can juggle multiple tasks at once.
What are the hard skills and soft skills for administrative assistant? ›The second most common hard skill for an administrative assistant is data entry appearing on 10.9% of resumes. The third most common administrative assistant skill is powerpoint on 6.2% of resumes. Three common administrative assistant soft skills are interpersonal skills, organizational skills and writing skills.
What is a professional summary sample for office assistant? ›Profile. Organized and tech-savvy Office Assistant with 10+ years of experience in a fast-paced environment. Consistently praised for 100% accuracy maintaining records and generating reports. Well-rounded skillset includes database management, customer service, and process streamlining.
What is an example of a professional summary for an office assistant? ›3 Office Assistant Professional Summaries Examples
Efficient office assistant with more than 10 years of experience. Skilled in Microsoft Office with a strong ability to juggle multiple tasks at one time. Excellent at coordinating schedules, preparing meeting notes and offering a friendly smile to clients.
- Typos and Grammatical Errors. ...
- Lack of Specifics. ...
- Attempting the "One–Size–Fits–All" Approach. ...
- Highlighting Duties Instead of Accomplishments. ...
- Going on Too Long or Cutting Things Too Short. ...
- Bad Summary. ...
- No Action Verbs. ...
- Leaving Off Important Information.
- Having spelling errors and bad grammar. ...
- Exaggerating the truth. ...
- Poor formatting. ...
- An unoriginal personal profile. ...
- Not focusing on your achievements. ...
- Making your CV too long. ...
- Putting the wrong contact information.
The top five skills in demand for 2023 are management, communication, customer service, leadership, and sales. The top five hard skills include software development, SQL, finance, Python, and Java.
What is the one trait that you would work on in 2023? ›Adaptability, communication, and resilience will always be valuable, and in today's world, the most you understand technology, the better your baseline will be. Start mastering these skills now to be prepared for the future!
What are skills outlook in 2023? ›Core skills in 2023
Another cognitive skill, creative thinking, ranks second, ahead of three self-efficacy skills – resilience, flexibility and agility; motivation and self-awareness; and curiosity and lifelong learning – in recognition of the importance of workers ability to adapt to disrupted workplaces.
What are two skills of an administrative assistant? ›
- Written communication. Communication is a much-needed skill in almost any field. ...
- Verbal communication. ...
- Organization. ...
- Time management. ...
- Attention to detail. ...
- Problem-solving. ...
- Technology. ...
- Independence.
Administrative assistants play an important role in organizing, managing, and keeping an office running. Most administrative assistants are responsible for clerical and organizational tasks like file organizing, scheduling appointments, assisting other staff members, and drafting correspondences or messages.
Why should we hire you as an administrative assistant? ›Over the years, I have acquired relevant skills and experience, which I shall bring to your organization. I have also worked tirelessly on my communication abilities and teamwork skills, which I will put to use in my future career, which would be in your organization if I am selected for the position.
What would you say are your strengths and weaknesses? ›Strengths | Weaknesses |
---|---|
Analytical skills | Hard skills (defined by the job description) |
Communication skills | Soft skills (such as public speaking) |
Leadership skills | |
Ability to work in a team |
“I see this opportunity as a way to contribute to an exciting/forward-thinking/fast-moving company/industry, and I feel I can do so by/with my …” “I feel my skills are particularly well-suited to this position because …” “I believe I have the type of knowledge to succeed in this role and at the company because …”
What are hard skills in admin? ›- Microsoft Word, Excel, Outlook, PowerPoint, SharePoint.
- Database management.
- Calendar management.
- Strategic Planning.
- Quick Books.
- Proficiency with photocopiers, scanners, and projectors.
- Accurate data entry.
- Inventory and supply management.
- Talk about events you have organized.
- Describe times when you had to manage the schedule of a whole team.
- Give examples of times when you had to resolve conflicts.
- Demonstrate technical skills by mentioning your knowledge of specific software.
In order to effectively perform their responsibilities, administrators must fill the roles of leader, mentor, manager, decider, and builder. These five roles are interdependent and synergistic as they impact one another and gain in value as proficiency develops in one of the other roles.
How would you describe yourself? ›Sample answers:
I am a hard-working and driven individual who isn't afraid to face a challenge. I'm passionate about my work and I know how to get the job done. I would describe myself as an open and honest person who doesn't believe in misleading other people and tries to be fair in everything I do.
- Communication. Effective communication is essential in any role. ...
- Organisation and planning. Prioritisation of tasks and time management are key tactics of every job you will do. ...
- Motivation and enthusiasm. ...
- Initiative. ...
- Teamwork. ...
- Leadership skills. ...
- Problem solving. ...
- Flexibility.
What is your strength best answer sample? ›
“My greatest strength is my problem-solving skills. I pride myself on being able to quickly and efficiently analyze and solve complex problems by considering different perspectives. This skill allows me to remain effective even in a stressful situation.
What is an example of a short personal statement for an administrative assistant? ›Example Admin Assistant Personal Statement:
My attention to detail and excellent time management skills means that every task is completed efficiently and to the highest possible standard. I have a calm and patient disposition meaning that I am able to work effectively under pressure and focus on the task in hand.
To get an opportunity where I can make the best of my potential and contribute to the organization's growth. Seeking a position in a company where I can launch my career and build a valuable skill set. Seeking a role in an MNC where I can upgrade my skills with time and take the company to the next level.
What can you bring to the company? ›Think about: your enthusiasm for the profession and the employer and your desire to make your mark. your personal qualities, such as your drive and willingness to learn. the skills the employer seeks and how you have demonstrated them in the past – your answer should show why you would be competent in the job.
What are 10 most common interview questions and answers? ›- Tell me about yourself.
- What attracted you to our company?
- Tell me about your strengths.
- What are your weaknesses?
- Where do you see yourself in five years?
- Tell me about a time where you encountered a business challenge?
What is the best resume format for 2023? For most people, the reverse-chronological resume format is the best option. This means listing your work experience and education in reverse-chronological order, i.e. starting with the most recent position and working backwards through previous jobs or degrees.
How long should a resume be in 2023? ›A resume in 2023 should be either one-page or two-pages long, it will depend on your years of experience. Typically, a one-page resume is the most commonly submitted to a job application but it's normal for senior-level or managerial positions to receive professional resumes that are two-pages long.
What is the best color for resume 2023? ›Color scheme – While you can pick a color other than black, it's best to stick with muted color schemes, such as green, navy, or blue, to keep the document looking professional.
Will it be harder to find a job in 2023? ›Overall, the job market is likely to slow down in 2023 as compared to the historically low unemployment rates of 2022. This is considered a return to normal economic conditions. However, new jobs will be created, and there will be opportunities for diligent job seekers to find work.
How many past years should be on a resume? ›Generally, experts recommend keeping about 10-15 years of work experience on your resume, but that guidance changes depending on your professional history. Your resume is one of the first things a potential employer sees about you.
Which format do most employers prefer for resumes? ›
Chronological Resume
This is the most common type of resume format and is generally preferred by most hiring managers. A chronological resume leads with your work history, which should list your current and previous positions in reverse chronological order.
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.
What are the worst resume mistakes? ›- Spelling and grammatical errors. ...
- Incorrect or missing contact information. ...
- Using an unprofessional email address. ...
- Including outdated or irrelevant information. ...
- Failure to demonstrate and quantify results. ...
- Annoying buzzwords and/or obvious keyword stuffing.
There's no need to include personal information on a resume such as your social security number, marital status, nationality, sexual orientation, or spiritual beliefs. In fact, it is illegal for employers to ask for these personal details.
Do you have to list all jobs on resume? ›Your resume is not a legal document and you are under no obligation to list every job you've ever had. The purpose of your resume is to sell you to potential employers and this is the most important thing to keep in mind.
What color stands out the most on resume? ›Black and white create the highest contrast possible, so it is considered one of the best color schemes to use on a resume. You can choose a pale background and intensive dark lettering. Just keep in mind that your resume may be printed in black and white, so don't use pale on pale.
What is the most attractive Colour for resume? ›Black and white is the classic; it's how we typically understand resumes. Keeping this traditional color scheme can make things simpler and make it much easier to read without creating any distractions for the recruiter. It is also one of the most professional styles.
Should I put my address on my resume? ›The short answer is: No, you don't need to add an address to your resume. In today's workforce, most communication is done via email or phone. This makes the need for a full address outdated. Instead, you should list a general location on your resume.
Why is nobody hiring in 2023? ›Why is quiet hiring a 2023 trend? The current economic uncertainty is one reason why quiet hiring is a current trend, as companies may be more likely to slow down hiring, according to McRae. Another reason, she explained, is a widespread talent shortage.
Why am i not getting hired 2023? ›You Don't Have Proper Qualifications
They want to ensure that you have the necessary skills to succeed in the position. If you're not getting interviews or calls, you may simply not have the qualifications that employers are looking for from a new hire. Moving forward in your job search, study the job description.
Why is hiring so hard right now 2023? ›
A global pandemic impacted every employment sector, as well as supply chains. Conditions brought significant changes to the workforce, such as remote work and hybrid work. Relocations away from major cities, a reaction to some quarantines, also occurred.